Frequently Asked Questions
When will I receive my glasses?
Each of our limited creations is meticulously crafted only after your personal configuration. Your unique piece requires approximately 2–3 weeks before it begins its journey to you.
How many pieces are available?
Each model is crafted in a strictly limited edition of only 100 individually numbered pieces worldwide, ensuring true exclusivity and rarity.
What materials are our glasses crafted from?
Our sunglasses are meticulously crafted from a premium copper alloy, offering a perfect balance of strength, refinement, and timeless elegance.
Our optical frames are sculpted from high-grade acetate, celebrated for its exceptional quality, lightweight comfort, and sophisticated finish.
What happens if my glasses become damaged? Do we offer repairs?
Naturally, we offer a first-class repair service to restore your piece with the utmost care and precision.
Should a repair not be possible, and your model is still available within its limited edition, we will provide you with a replacement of the same exclusive design.
If the edition has already sold out, you will receive a full refund of your purchase, ensuring complete peace of mind.
How can I reach your customer service?
Our dedicated customer service team is available to assist you from Monday to Friday, 9:00 AM to 6:00 PM.
You may reach us at any time via email at info@nedemara.de, where your inquiry will be handled with the utmost care and attention.
What is the wearing comfort of your glasses, and do they offer UV protection?
Our glasses are designed to provide an exceptionally comfortable wearing experience, combining lightweight construction with refined ergonomics for effortless elegance throughout the day.
At the same time, they offer 100% UV protection, safeguarding your eyes with uncompromising precision and care.
